Taigency designs and builds the platforms that field teams, sales organisations and event operations run on. We lead with architecture, and we deliver the interface, the data layer and the integrations as one coherent system.
Five disciplines, delivered by one accountable team. We take responsibility for the design and for the working system.
We translate operating requirements into a platform design that can be built, secured and run: domain model, role model, integration boundaries, data flows and hosting topology.
We build multi-user business platforms end to end, from the data layer to the interface, with the controls and audit trail that operational software requires.
Managed Postgres and serverless edge hosting, configured for resilience, cost control and responsible handling of personal information.
Interfaces that field staff, managers and executives can use without training, designed mobile-first and delivered as installable web applications.
We connect the platform to the systems around it and automate the repetitive work, with a person approving any step that carries risk.
Each platform below is part of the Taigency portfolio. Together they are the working reference for the architecture and engineering we bring to client engagements.
A platform for field teams and security workforces. Work is quoted, assigned, captured on a phone, invoiced and paid within one system, with distinct access for office staff, supervisors and field personnel.
A sales-representative performance and management platform. Managers see activity, pipeline and targets as they happen; representatives work from a mobile-first interface with verified visit capture.
Sector variants are available for FMCG and liquor distribution, and for mining and industrial sales teams.
A team-building platform that combines digital games, onsite activations and a managed path from quotation to event day for corporate programmes.
An event operations platform that brings quoting, crew, inventory, ticketing and logistics into one workspace, with payment and communication workflows built in.
An AI receptionist that answers, qualifies and books across voice and messaging. Taigency designs the knowledge base, business rules and system integrations, and keeps a person in control of what the agent may do.
Mind and Action Centre dashboards that turn leads, inbox and calendar into a prioritised daily action list. AI routines prepare the work; every outbound message is approved by a person before it is sent.
Sales, advice and distribution teams that need performance visibility, activity records and controlled access to client information.
Route-to-market and field-sales operations that depend on visit discipline, outlet coverage and timely manager insight.
Site, contractor and supplier-facing sales and service operations, with role separation and an auditable record of activity.
Quoting, crewing, ticketing and on-the-day logistics for corporate and consumer events.
Workforce scheduling, site activity and supervisor oversight for guarding and security service providers.
We establish the operating context: users, processes, data, systems and constraints. The output is a written brief that states what the platform must achieve.
We design the solution: data model, roles and permissions, integrations, hosting and security posture. Key decisions are documented and agreed before build.
We deliver in working increments on preview environments, so progress is visible and testable. Releases are repeatable and reversible.
We operate and improve the platform after launch: monitoring, support, change management and a scheduled review of performance and cost.
We standardise on proven components so that the platforms we deliver are secure, portable and straightforward for your own team to take over.
Founder, Taigency
Tiaan founded Taigency after 25 years in technology, almost ten of them as Chief Technology Officer at Selektron. He leads the architecture of every engagement and remains accountable for delivery.
The practice is deliberately small. Clients deal directly with the person who designs the system, and the platforms in this portfolio are the product of that discipline.
Describe the platform you need to build, extend or take over. We will respond by email.