FieldForce SA — Field Service Management
Field service, handled. Dispatch, scheduling, job cards, quoting, invoicing and Paystack payments — with an AI assistant guiding technicians on site. Live at fieldforce.business.
The situation
South African installers and field-service teams lose hours a day to admin — chasing job details, writing up cards by hand, sending quotes late, and waiting on payment. The work happens on-site; the paperwork happens everywhere else. That gap is where margin and reputation leak out.
What I built
FieldForce SA puts the whole field workflow in one place: dispatch and scheduling, digital job cards, quoting and invoicing, and Paystack payments so customers can pay the moment work is signed off. Email and notification rails (built on Resend) send invoices, quotes and reminders automatically, and a notification bell keeps the office in the loop. An AI assistant sits alongside the technician on site to answer questions and keep jobs moving. Pricing is public and tuned for the SA market at R499 / R999 / R2,499.
Highlights
- End-to-end field workflow: dispatch, scheduling, job cards, quoting and invoicing
- Two-way WhatsApp messaging in the Messages inbox — replies, delivery receipts and a live 24h-window indicator
- Paystack payments wired in so jobs get paid on sign-off, not weeks later, now with a self-serve plan upgrade in Settings
- Automated email + notification rails — invoice and quote send, reminders, and a live notification bell
- AI assistant guiding technicians on-site
- Public SA pricing reconciled to R499 / R999 / R2,499 across three tiers
Build log
2025
Built the core field-service platform on Next.js + Supabase.
Jul 2026
Shipped Paystack payments, a full email + notifications layer (Resend), and public pricing.
Jul 2026
Made the Messages inbox two-way — clients can now be replied to over WhatsApp with delivery receipts and a 24h customer-service-window indicator — and added a self-serve subscription upgrade picker to Settings.