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In developmentPropTech · In developmentSouth Africa · 2026

PropFlow — The AI That Runs an Estate Agent's Day

An AI assistant that answers an estate agent's WhatsApp — qualifying buyers, sharing the right listings, coordinating owner confirmations and booking viewings — so the agent runs the day instead of drowning in messages.

The situation

An estate agent's real job is showing property and closing deals — but most of the day disappears into WhatsApp: answering the same questions, chasing owners for viewing times, figuring out which buyer is actually serious. The leads come in on WhatsApp because that's where South Africa lives, but a human can only type so fast, and the serious buyer who waited an hour has already messaged three other agents.

What I built

PropFlow puts an AI assistant on the agent's own WhatsApp number. It qualifies a buyer in conversation, pulls up listings that actually match, coordinates with owners to confirm viewing slots, and books the appointment — all through a proper multi-tenant platform where each agent has their own assistant, personality and calendar. It runs on the official Meta Cloud API, not a grey-area workaround, because a tool you can't sell isn't a product. Agents onboard themselves through a WhatsApp signup flow and a passwordless login — the platform is built to sell to many agents, not hand-configure one.

Highlights

  • Answers and qualifies buyers on the agent's own WhatsApp, 24/7
  • Shares matching listings and books viewings inside the chat
  • Coordinates owner confirmations instead of the agent playing middleman
  • Multi-tenant from the start — per-agent assistant, calendar and personality
  • Built on the official Meta Cloud API, with self-serve WhatsApp onboarding

Build log

  1. 2026

    Built the agent loop, multi-tenant platform and self-serve onboarding; lined up a first real-estate pilot.